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Purespet | GPS Tracking Collar Supplier & Manufacturer | AirTag Dog Collar | AirTag Cat Collar

FAQ
1
Are you a Manufacturer or Trading Company?
We are manufacturer, and locate in Shenzhen City of China.
2
How to assure the quality and delivery date?
1. We can send you 1~2 free samples to evaluate our quality.
2. We have refund policy to ensure the security of the transaction.
3. We support 2% Discount for each week delay delivery time.
4. We can use Alibaba Assurance Order, and you pay to Alibaba platform first, when you received the goods, Alibaba transfer the Money to us.
3
What`s s your MOQ?
We accept SMALL ORDER as low as 100 pcs per color, and some of our products have not MOQ Requirement.
4
Can you make customized products?
Yes, both OEM and ODM are available.
1.Printing the logo on product and package ---accept
2.Customized products colors and packages --- accept
3.Customized design is highly recommended.
We have professional R&D Team, and we can make one-stop solution for your brand products.
5
Can I get a free sample?
Of course, we would offer you 1 or 2 samples free of charge but you have to pay the transportation cost.
If the sample has a relatively high value, we will refund back the sample fee when you place formal order to us.
6
What`s the production lead time?
Normally we have enough stock, we can make shipment in 3~5 days. If customized orders, it usually takes 25~30 days.
7
Can you produce the pet products with environmentally friendly materials?
Sure it is our advantage. We cooperate with several local environmentally friendly material suppliers, and their recycled microfiber leather and environmentally friendly material are very suitable for pet supplies. These materials have corresponding GRS reports.
8
Can I use these AirTag pet collars with my Android phones?
Yes, we have Android version AirTag device which can be used with both iOS and Android phones. But you have to install a separate APP on your phone first.
9
What is the positioning accuracy of the GPS collars?
Around 4 ~ 6 meters.
10
How far is the tracking range of your AirTag collars?
It can be used anywhere as long as someone near it has iOS phones on (Not just your personal iPhone), even if your pet is miles away from you.
11
What is the battery lifetime of the GPS collars?
1. It is necessary to confirm the usage region with the seller in advance, as there are different models of GPS modules that may be suitable for different regions.
2. GPS collar need to insert a SIM card before using. Our GPS modules have 2G and 4G version, pls check whether the 2G network is still workable in your counAirtag Collars --- Around 300 days.
GPS Collars --- 7 ~10 days.
12
Are there any additional considerations when purchasing a GPS pet collar?
1. It is necessary to confirm the usage region with the seller in advance, as there are different models of GPS modules that may be suitable for different regions.
2. GPS collar need to insert a SIM card before using. Our GPS modules have 2G and 4G version, pls check whether the 2G network is still workable in your country or region and make sure we ship the correct version to you.

Dedicated to the design, development and production of pet tracking products.

Our Address

Contact: Collin Hu

Contact number: +86 13823767765

Email: collin@purespet.com

WhatsApp: +86 13823657765

Company Address: 3rd Floor, Building 6, Nanyu Industrial Park, Dalang Street, Longhua District, Shenzhen, China.

Contact with us

Shenzhen PureS Technology Co., Ltd.

Monday - Friday: 8am - 5pm   Saturday: 9am - 4pm
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